Orange in the UK have stopped selling the Blackberry Bold due to quality issues with the device. This may well explain why the release has been delayed in the US. In an internal statement to Orange staff which read “Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure.”
The full statement is below:-
Internal Orange Statement on the Bold:”Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure.We apologise for any inconvenience this issue may cause you.”next steps BlackBerry/RIM are doing everything they can to resolve this issue and will be completing full testing and validation to ensure future handsets do not have any quality issues. This may take a couple of weeks so it’s up to us to do what’s best for our customers.
